Simon Kriss is a sought-after keynote speaker and consultant. He is author of “The AI Empowered Customer Experience”, hosts podcasts on CX and AI and was named in the 2024 CX Top 50 Global Influencers to follow.

Simon is a distinguished AI thought leader, keynote speaker, and Chief AI Officer at simonkriss.ai. A respected voice in artificial intelligence and digital transformation, Simon serves as a Senior Fellow of the AI for Developing Countries Forum, where he advocates for equitable AI adoption across global markets.

As an influential speaker and adviser, Simon addresses international audiences on critical AI topics, including a notable presentation at the United Nations in Geneva where he introduced groundbreaking concepts like “digital trash” and its impact on developing nations. His insights on AI governance, ethical AI adoption, and the future of work have made him a trusted adviser to company boards and C-suite executives worldwide, from government and statutory authorities to small and medium-sized businesses and global brands like Coca-Cola.

Simon’s unique perspective on AI is enriched by his extensive international business experience spanning over 30 years across 15 countries, including Australia, New Zealand, India, the UK, Poland, and the USA. His industry expertise spans sectors including banking, insurance, travel, FMCG, energy, government, and telecommunications, having worked with global organisations such as Expedia, HSBC Bank, and Cathay Pacific Airways.

As the author of “The AI Empowered Customer Experience” and host of the popular “AI in 5” podcast, Simon brings a practical approach to technological advancement. He is renowned for his ability to identify hidden opportunities for businesses to innovate and succeed in an AI-driven future, while maintaining a strong focus on ethical implementation and equitable outcomes.

Simon Kriss speaker and AI Expert combines academic rigour with practical expertise, holding a Master’s in Viticulture and Wine Technology from the University of Melbourne, a Certificate of Disruptive Strategy from Harvard Business School, and is a Graduate of the Australian Institute of Company Directors. He is also a lifetime member of the Auscontact Association and was named in the 2024 CX Top 50 Global Influencers.